Residential command center

Operations overview

Live census, accountability, and items needing attention.

Not signed inReineCare access required
R

Unified clinical record

Select a patient to open their chart

Demographics will load securely from OpenEMR. Clinical documentation remains in the system of record while ReineCare becomes the staff workspace.

Clinical documentation

Group notes

Document the shared service once, then complete attendance, response, progress, and safety documentation for each participant.

0 sessions

Verified resident rosterOnly residents whose OpenEMR identity and assigned-site access are current can be added.

Loading group sessions for your assigned sites…

Attendance handoff

Ready from Attendance

Start with the recorded service and roster, then complete the clinical documentation.

Awaiting noteFrom Attendance
DraftsIn progress
Ready to signRequirements complete
SignedImmutable versions

Clinical worklist

Group documentation

Showing all notes
Active residents Current census
Available beds Occupancy —
Open passes Approved or off property
Needs attention Open incidents + overdue tasks + passes + maintenance

Live census

Bed board

Occupied Available Reserved Maintenance

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Accountability

Recent safety rounds

Community access

Pass activity

Continuity of care

Signed shift handoffs

Safety and quality

Incident reporting

Work coordination

Operational task queue

Sessions today
Participation
Absent today

Program participation

Attendance history

Operational intelligenceWaiting for reporting data…
OccupancyCurrent census
ParticipationProgram attendance
Task completionOperational follow-through
Safety eventsIncidents in period

Daily activity

Operations trend

SessionsTasks completedIncidents

Leadership focus

Current operating health

Engagement

Participation by activity

Quality and safety

Incident severity

Program comparison

Unit performance

Active sites
Residential units
Configured beds

Organization configuration

Sites & facilities

Set up properties, programs, residential units, rooms, and beds.

Showing all configured beds
Active accounts
Administrators
First sign-in pending
Recovery requests

Identity and access

Team access

Manage who can enter ReineCare and what they are authorized to do.

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Audit and assurance

Security activity

Recent authentication and account-administration events.

Successful sign-ins
Failed sign-ins
Locked attempts
Account changes

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Security settings

My account

Create a strong password
  • At least 12 characters
  • A mix of letters, numbers, or symbols
  • Different from your current password

Saving signs out every other ReineCare session for this account.

Signed-in devices

Active sessions

Review devices using your ReineCare account and revoke anything you do not recognize.

Open My account to review active sessions.

Account protection

Authenticator app

You will verify a code whenever you sign in.

Identity and access

Add team member

Site access

Administrators always have organization-wide access.

The team member must create a new password at first sign-in.

Site authorization

Assign site access

Selected-site access limits Bed Board, resident profiles, and daily workflows to those locations.

Employee duties

Customize access

Role preset

Checked duties become this employee’s effective access.

Site assignments still limit every checked duty to the employee’s authorized locations.

Facility setup

Add a residential site

Site details
Program and first unit
Rooms and beds

4 rooms · 8 beds

New beds start as available and immediately appear on the bed board.

Facility details

Edit site

Capacity expansion

Add residential unit

Unit details

Edit residential unit

Program assignments stay unchanged so resident and bed history remain consistent.

Unit capacity

Add rooms

Room details

Edit room

Existing bed assignments and room history remain linked after this change.

Room capacity

Edit number of beds

Increasing the count adds available beds. Decreasing it removes only available, unoccupied beds from active capacity.

Bed details

Edit bed label

Resident assignments and historical records remain linked to this bed.

Permanent removal

Delete facility

This cannot be undone.

The facility and its unused capacity will be removed.

Account recovery

Reset password

Unlock accountClears failed sign-in attempts Revoke sessionsSigns out every active device Reset verificationForces a new password and removes MFA

Protected clinical action

Review and sign assessment

Your signed-in ReineCare identity and signing time will be recorded in the audit history.

Version-controlled correction

Create assessment amendment

The reason, source version, author, and creation time will be recorded.

Protected clinical action

Review and sign progress note

Your signed-in ReineCare identity and signing time will be recorded in the audit history.

Version-controlled correction

Create progress-note amendment

The reason, source version, author, and creation time will be recorded.

Protected clinical action

Review and sign group session

Your signed-in ReineCare identity and signing time will be recorded in the audit history.

Version-controlled correction

Create group-note amendment

The reason, source version, author, and creation time will be recorded.

Protected clinical action

Review and sign treatment plan

Your signed-in ReineCare identity and signing time will be recorded in the audit history.

Version-controlled update

Create treatment-plan amendment

The reason, source version, author, and creation time will be recorded.

Client chart

Edit demographics

Identity

Core identity fields are saved to the OpenEMR patient record.

Contact information

Leave optional fields blank when the information has not been verified.

Support contacts

Add family, emergency, guardian, or other support contacts.

Saving synchronizes supported identity and contact fields to OpenEMR under your connected identity. ReineCare also retains the complete profile and support contacts in its audited organization record.

Client chart

Edit care coordination

Care team

Record the people responsible for coordinating this client’s care.

Coverage and authorization

Enter only information verified from the client, payer, or an authorized record.

This information is saved in ReineCare’s organization-scoped audited record. A recorded authorization is not a guarantee of payment or active coverage; verify it directly with the payer.

OpenEMR clinical record

Create patient

This creates a patient in OpenEMR under your signed-in identity. Admission and bed assignment remain separate workflows.

Census workflow

Admit resident

Patients selected from Clinical are linked automatically. Manually entered identifiers remain pending until identity matching is completed.

Bed management

Move resident

The prior assignment will be closed and preserved in bed history.

Census workflow

Discharge resident

The bed becomes available and pending passes are cancelled. Residents currently away must be returned first.

Resident chart

Loading record
Assembling resident facesheet

Operational and linked clinical information will appear together without changing either source record.

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Update client photo

JPEG, PNG, or WebP up to 2 MB. Photos are protected by ReineCare access controls.

Resident profile

Edit client profile

Use Move resident for room or bed changes. Linked clinical demographics continue to be managed in OpenEMR.

Accountability

Record safety round

Community access

Request pass

Continuity of care

Sign shift handoff

Signing creates an auditable handoff record. The census is calculated from current ReineCare bed assignments.

Safety and quality

Report incident

Document objective facts only. Submitting creates an auditable incident record for supervisor review.

Supervisor review

Close incident

Closing preserves the original report and records your resolution in the audit trail.

Work coordination

Create operational task

Tasks are operational coordination records. Clinical documentation remains in the clinical chart.

Supervisor control

Cancel task

The original task and cancellation reason remain in the audit trail.

Program participation

Record attendance

Resident rosterRecord a status for every resident in the selected unit.

Save attendance only, or continue directly to a prefilled clinical group note. Clinical narratives are never copied from operational notes.